Last updated: 2026-08-22
This Refund Policy is part of the Terms & Conditions of ReVacancy (IllyBeans), 3 Maja 14a/6, 42-217 Częstochowa, Poland. We are the seller. Stripe processes the payment. Your card statement may show REVACANCY BY ILLYBEANS. Stripe does not refund you on our behalf: write to us.
Refunds apply only to money you paid us. For candidates that is Pro ($5/month). For employers that is a vacancy publication charge. Looking at jobs on the board is free.
If you are a consumer, you may cancel a paid purchase for any reason within 14 calendar days of payment and get a full refund, as Polish and EU consumer law requires. After that window, a Pro month that already started is not refunded. You can cancel Pro and keep access until the period ends.
An employer publication charge is refunded if the vacancy never went live or we rejected it. A vacancy that already went live is not refunded because you changed your mind.
Email info@rvc.global or write on Telegram to @dima_rvc. Include the name on the invoice, the Stripe or invoice id, and a short reason.
We acknowledge a request within two business days. If we approve it, we refund the amount you paid, to the original payment method, through Stripe. Card networks usually take 5-10 business days to show the credit. A refund made soon after the charge can appear as the original charge dropping off, not as a separate credit. Stripe keeps its processing fee on the original charge; that fee is ours to absorb, not yours.
We may refuse or reverse a refund if the request is fraudulent or abusive, or if a chargeback is opened for a charge that was properly due while the service was delivered.
This policy is governed by the laws of Poland.