Staff Software Engineer

Position:
Staff Software Engineer, AI

Company:
Aircall

Compensation:
$195,000—$250,000 USD

Location:
(Country: USA, City: San Francisco)

Employment type:
Full Time

Work Arrangement:
Onsite

Short Summary:
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. We’re redefining customer communications by integrating voice, SMS, WhatsApp, and AI into one seamless workspace.

Responsibilities:
- Developing scalable AI applications for our 20,000+ customers
- Working on areas like agent context, agent infrastructure, MCP, agent memory
- Collaborating with backend, frontend, and infrastructure engineers, as well as product and leadership teams
- Participating in requirements analysis and system design

Requirement:
- 8+ years of backend development experience with Python, TypeScript/Node.js, or Java
- Focus on secure, scalable, available, and high-performance systems
- AI/LLM experience strongly preferred
- AWS production experience is a plus
- Knowledge of AI frameworks and architectures (e.g., Langchain, LlamaIndex, RAG)

Benefits:
- Key moment to join Aircall in terms of growth and opportunities
- Work-life balance is important at Aircall
- Fast-learning environment with a strong team spirit
- Competitive salary package & benefits
- Commitment to diversity, equity, and inclusion