Senior Software Engineer

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. 

We're looking for a collaborative Senior Software Engineer to join our Revenue Engineering team.

As a Senior Software Engineer, Revenue Engineering, you'll design, build, and evolve the software and integration services that connect Muck Rack's product with our commercial systems. You'll play a key role in enabling capabilities like in-app purchasing, automated provisioning, customer onboarding, and subscription lifecycle automation by designing scalable backend services, APIs, and event-driven integrations.

You'll partner closely with Product, Revenue Operations, Finance, and Salesforce implementation partners to deliver reliable, scalable solutions. As a senior member of the team, you'll help shape the architecture of Muck Rack's integration platform, lead complex technical initiatives, and ensure our revenue platform remains resilient, maintainable, and ready to scale as self-service and Product-Led Growth capabilities evolve.

What You'll Do

• Design, build, and maintain backend services and applications using Python and Django that power customer provisioning, permissions/packaging, self-service purchasing, and subscription lifecycle workflows
• Design and implement APIs and event-driven integrations between Muck Rack, Salesforce Revenue Cloud, Stripe, RightRev, and other business systems
• Lead the evolution of Muck Rack's internal integration platform, designing scalable services that reliably translate commercial events into product actions and customer experiences
• Partner closely with Product, Revenue Operations, Finance, and Salesforce implementation partners to define integration patterns, API contracts, event models, and scalable technical solutions
• Lead the technical design and delivery of medium-to-large engineering initiatives from architecture through production
• Identify cross-system dependencies and technical risks early, partnering across teams to drive decisions and unblock delivery
• Write clean, well-tested, and well-documented code while setting a high bar through thoughtful code reviews and technical mentorship
• Improve the reliability, observability, scalability, and performance of revenue-critical services and proactively identify opportunities to simplify and modernize the platform
• Troubleshoot complex production issues across systems and help establish patterns that improve platform resilience
• Contribute to the long-term architecture of Muck Rack's revenue platform, ensuring solutions remain modular, maintainable, and extensible as self-service purchasing and Product-Led Growth capabilities expand

To Be Set Up for Success in This Role, You'll Need to Have

• 5+ years of professional software engineering experience
• Strong proficiency in Python and extensive experience building production applications with Django
• Experience designing and building REST APIs and integrating with third-party platforms and external systems
• Strong understanding of relational databases, particularly MySQL, and ORM patterns
• Experience designing scalable, maintainable backend services in a SaaS environment
• Experience with event-driven architectures, asynchronous processing, or messaging platforms such as Kafka, Celery, or similar technologies
• Proven ability to independently lead technical initiatives from architecture and design through production
• Strong debugging, troubleshooting, and production support experience across distributed systems and integrations
• Experience using Git and modern collaborative software development workflows
• Excellent communication skills and the ability to translate complex technical considerations for both technical and non-technical partners
• Flexibility to adjust working hours for overlap with teammates in US time zones

If Any of the Below Also Describe You, This Could Be an Exciting Opportunity

• Experience building or evolving internal integration platforms
• Experience integrating with Salesforce or other CRM platforms; Salesforce administration experience is not required
• Experience building systems that support customer provisioning, subscription management, billing, or revenue workflows
• Experience designing event-driven or distributed systems
• Experience integrating with billing, payment, or quote-to-cash platforms
• Experience with Vue.js or another modern frontend framework
• Experience working in a high-growth SaaS environment
• Familiarity with AI-assisted development tools such as Claude, GitHub Copilot, or similar technologies

In Addition, We're Always Looking for Candidates Who

• Take ownership of complex technical challenges and drive them from concept through production
• Balance pragmatism with long-term maintainability when making engineering decisions
• Identify ambiguity and dependencies early and help teams move toward clear technical decisions
• Collaborate effectively across Engineering, Product, Revenue Operations, Finance, and other business teams
• Set a high technical bar while helping other engineers grow through mentorship and thoughtful feedback
• Continuously look for opportunities to improve system reliability, architecture, and developer productivity
• Thrive in a collaborative, remote-first environment and communicate clearly across technical and non-technical audiences
• Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

Interview Overview

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• Intro call with a member of our Talent Team
• A video interview with the Hiring Manager
• Peer panels
• Executive Interview

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

• The anticipated salary range for this role in Ireland is €95,000–€110,000 annually, depending on experience.
• The anticipated salary for this role in Bulgaria is €6,000+ gross per month, depending on experience.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

Why Muck Rack?

Remote Work, Forever 

• Fully distributed team with a permanent remote setup
• Home office stipend, phone and internet reimbursement, coworking membership
• Virtual and in-person team bonding (lunches, events, competitions)

Transparent & Fair Compensation 

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities

Health & Wellness

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
• 100% premium coverage for individuals on high-deductible plans
• 24/7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription

Time Off & Family Benefits

•  4+ weeks of PTO, plus paid sick and mental health days
• 13 paid holidays with the option to swap for personal days
• Up to 16 weeks of fully paid parental leave

Learning and Development

• Transparent pathways for internal mobility and promotion
• Bi-annual performance reviews, team workshops, and leadership training
• Unlimited access to Coursera and O’Reilly
• 2 additional PTO days annually for learning and development

Inclusive, Customer-First Culture

• Commitment to equity and valuing diverse perspectives
• Agile, founder-led company focused on collaboration and innovation
• Trusted by 3,000+ companies worldwide

Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.

While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.

#LI-Remote

Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.

Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.

Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘[apply contact hidden].com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to [apply contact hidden].